RETURNS & EXCHANGE POLICY

Effective Date: July 4, 2026

At ARVÉ, we take pride in delivering high-quality products with limited availability and carefully managed inventory. Please review our policy carefully before making a purchase.

By placing an order with ARVÉ, you agree to the terms outlined below.

---

ALL SALES ARE FINAL

ALL SALES ARE FINAL.

ARVÉ does not offer refunds, returns for cash, or cancellations once an order has been placed, except in limited circumstances determined solely at our discretion or where required by applicable law.

Please ensure all order details, sizing, shipping information, and payment information are correct before completing your purchase.

---

EXCHANGES

We may offer exchanges for eligible items under the following conditions:

• The exchange request is submitted within 7 days of delivery;
• The item is unworn, unused, unwashed, and in original condition;
• Original tags and packaging are included;
• The item shows no signs of wear, damage, odor, alteration, or misuse.

Exchanges are subject to product availability.

If the requested size or product is unavailable, ARVÉ may offer:

• Store credit;
• A replacement item of equal value;
• Another exchange option at our discretion.

Customers are responsible for all exchange shipping costs unless the exchange is due to an error caused by ARVÉ.

---

NON-EXCHANGEABLE ITEMS

The following items are not eligible for exchange:

• Final sale items;
• Limited releases;
• Discounted or promotional items;
• Gift cards;
• Worn or damaged merchandise;
• Items returned without approval;
• International orders where prohibited by shipping or customs restrictions.

---

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive an item that is defective, damaged, or incorrect, you must contact us within 48 hours of delivery.

Please include:

• Your order number;
• Clear photos of the issue;
• Packaging photos when applicable.

Failure to report issues within this timeframe may result in denial of the request.

ARVÉ reserves the right to determine whether an item qualifies as defective or incorrect.

---

REFUND EXCEPTIONS

Refunds are not guaranteed and may only be issued in extreme or exceptional situations determined solely by ARVÉ, including but not limited to:

• Verified fulfillment errors;
• Inventory oversells;
• Items deemed non-replaceable due to defects;
• Legal obligations requiring a refund.

Approved refunds, if any, may be issued to the original payment method or as store credit at our discretion.

---

EXCHANGE PROCESS

To request an exchange, contact us at:

support@wearearve.com

Please include:

• Full name;
• Order number;
• Reason for exchange;
• Photos if applicable.

Do not send items back without authorization.

Unauthorized returns may be refused or discarded.

---

SHIPPING LIABILITY

ARVÉ is not responsible for:

• Lost, stolen, or delayed packages;
• Carrier delivery issues;
• Incorrect shipping addresses provided by customers;
• Customs delays or import fees for international orders.

Customers are responsible for ensuring shipping information is accurate at checkout.

---

FRAUD PREVENTION

ARVÉ reserves the right to refuse exchanges, store credit, or future service to customers suspected of:

• Fraudulent activity;
• Excessive exchange abuse;
• Chargeback abuse;
• Policy manipulation.

---

POLICY CHANGES

ARVÉ reserves the right to modify this policy at any time without prior notice.

Changes become effective immediately upon posting to the Website.

---

CONTACT

For all exchange inquiries, contact:

ARVÉ wearearve.com support@wearearve.com